FAQ

HAVE A QUESTION?

You’re in the right place. Can’t find your question?  Please call us at 503.219.2094 or email here.

What time is check in?

4 p.m.

WHAT TIME IS CHECK OUT?

12 noon. Feel free to sleep in!

CAN I CHECK OUT LATE?

We try to accommodate late check-out requests when we can. Late check-out availability depends on the number of check ins we have scheduled for that day. To request a late check out, stop by the front desk on the evening before your departure or in the morning on the date you are scheduled to depart. We’ll do our best.

IS THERE VALET PARKING?

Yes, valet parking is available for $35 per day with unlimited in-and-out privileges. Our parking garage is equipped with electric vehicle and Tesla charging stations.

WHERE CAN I WORK OUT?

Our fitness center is located on the second floor and is open 24 hours a day.

WHERE CAN WE PRINT OUR BOARDING PASSES?

Our second floor business center is open 24 hours a day and you can print boarding passes there at no charge. The front desk team is also always happy to help you print your documents!

IS THERE ANY WAY TO DO LAUNDRY?

We don’t have self-service laundry facilities, but we do offer same-day dry cleaning and laundry service. Laundry bags and forms can be found in your closet. Drop your laundry at the front desk by 9 a.m. and you’ll have it back by 6 p.m

HOW CAN I MAKE CALLS?

Local and toll-free number calls are free for our guests. Long distance fees vary.

THERE IS SO MUCH TO DO IN PORTLAND, WHERE SHOULD I START?

Stop by the front desk and let us help you map out your visit; we’ll make you feel like a local in no time.

ANYTHING ELSE?

Wi-Fi is always free at Hotel deLuxe. We also offer Afternoon Tea Service Thursday-Sunday in Gracie’s. We show free classic films in our Screening Room from time to time – check out our Pop Up Cinema page for the latest schedule. And, don’t miss our Creator Close-ups for free tastings in our lobby from some of Portland’s top makers. For more hotel offerings, take a look at our signature amenities.